Website Policy
Terms of Use
- These Terms of Use and legal documents are subject to modification by us, BADAEA AL TAQNIA ELECTRONICS TRADING, at any time. Your continued use of the website after any changes are published constitutes your acceptance of the modified Terms of Use and legal documents.
- This website is an online store that allows users to purchase a variety of digital cards, digital services, gaming devices, and accessories. The expected delivery time for digital cards and services ranges from 10 minutes to 7 days, while gaming devices may take from 1 to 20 business days.
- The store reserves the right to introduce new services, update, or withdraw any of its existing services at its sole discretion without any liability.
- Prices on the website may change daily, weekly, or monthly. The customer is not entitled to claim the difference in price, as prices may increase or decrease due to daily offers and variations in supplier costs. The store is not obligated to fix or refund any price differences.
- For information about the return process, please visit the Return Policy page.
Privacy Policy
- We reserve the right to add, modify, delete, or change this policy from time to time by updating this page.
- You should review this page periodically to ensure you are satisfied with any changes.
- Your continued use of our store operated by BADAEA AL TAQNIA ELECTRONICS TRADING – Dubai, United Arab Emirates, including the website, app, and services, constitutes your acceptance of this Privacy Policy, as amended from time to time.
- We do not allow any unauthorized individuals or entities — whether other members, visitors, or anyone outside our company — to use any information collected from you.
- Please note that BADAEA AL TAQNIA ELECTRONICS TRADING – Dubai, United Arab Emirates, will never, under any circumstances, ask for your password via email, SMS, phone call, fax, or any other communication method. Users are advised not to respond to any emails requesting such information.
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- https://saudistoreonline.com will not pass any debit/credit card details to third parties.
- https://saudistoreonline.com takes appropriate steps to ensure data privacy and security … however cannot guarantee the security of any information that is disclosed online.
- The Website Policies and Terms & Conditions may be changed or updated occasionally.
Overview
We understand your concern about the personal information you provide on our website. We value your trust and will not misuse your personal information in any way. This document explains every aspect of our privacy policy. Your visit and activities on our website are governed by the following policy.
Editing Information
You can edit your personal information at any time by accessing the "My Account" option on our website.
Information Collection
To enable you to place an order on our website, we need to collect the following basic information about you: your name, address, city, contact number, and email address. Our systems also collect certain technical details about your internet connection, such as your IP address when you visit our website. Your IP address does not personally identify you. We use this information to deliver web pages on request, customize our website according to your interests, count visitors, and determine their geographic locations.
Use of Information
The main use of your collected information is your email and mobile number, which we use to confirm your order. Your email and mobile number are also used for customer service, inquiries, and newsletters. All other collected information is kept confidential and disclosed only if required by legal authorities or in the event of disputes.
Information Sharing
The most important question you may have as a customer is, “With whom is your personal information shared?” The answer is that we do not rent, sell, trade, or share your information with anyone except courier companies, credit card processors, and vendors as required to fulfill your order. Apart from normal business needs, information may also be shared with legal authorities for fraud detection or to ensure the safety of our website, staff, management, users, members, and related parties.
Links to Other Websites
Our website may contain links that lead you to other websites that may have their own privacy policies, which we do not control. Please understand that once you leave our website, our privacy policy no longer applies.
Account Protection
Your password is the key to your account. Use unique numbers and letters. If you share your password or personal information with others, remember that you are responsible for all actions taken under your account. If you lose control of your password, you may lose significant control over your personal information and be subject to legally binding actions taken on your behalf. Therefore, if your password is compromised for any reason, you must immediately notify us through BADAEA AL TAQNIA ELECTRONICS TRADING – Dubai, United Arab Emirates, and change your password.
Children
BADAEA AL TAQNIA ELECTRONICS TRADING – Dubai, United Arab Emirates, does not sell products for purchase by children. We sell children’s products for adults to purchase. If you are under 18, you may use our products only with the involvement of a parent or guardian.
Refund Policy
- Digital products, electronic vouchers, and online services that have been added to your account or delivered via email or SMS are non-refundable, non-exchangeable, and non-cancellable under any circumstances unless there is a defect caused by the company.
- All digital services, such as the "Custom Build Solution" service, are non-refundable, non-cancellable, and non-exchangeable.
- If any issue arises after the delivery of a digital product or service, the customer must report it to technical support within 24 hours of placing the order. The user has no right to request a refund or raise disputes after 24 hours from the product’s delivery for successful orders.
- Refunds are processed electronically only in exceptional cases, such as product unavailability after payment and before delivery to the customer.
- The store bears no responsibility for incorrect purchases made due to negligence or the entry of wrong information, which may cause loss or damage from purchasing any electronic voucher or card.
- If the customer wishes to request a refund for orders that are canceled or for unavailable products, they must contact us directly via WhatsApp support before the product is sent or the digital service is delivered. Our technical support team is available 24/7 to assist customers.
- Payments made through “Visa,” “Mada,” “Apple Pay,” or “MasterCard” will be refunded to the customer’s account within 1 to 15 business days in case of order cancellation before receiving the product, depending on the customer’s bank and its policies. (A 2.7% refund fee may apply as charged by the payment gateway provider.)
- If the customer fails to receive the product or service due to an issue with their order, we will contact them to update it. If no response or refund request is received within one (1) day, the amount will be added as wallet credit to the customer’s account on the website. The customer is not entitled to request a reversal or refund of wallet balance.
- The wallet balance in the store’s website and app is valid for one full year from the date of order creation. The customer is not entitled to request a cash refund, bank transfer, credit card reversal, or any other form of reimbursement for the wallet balance.
- The customer is not entitled to request a refund of the full value of the club guarantee card, whether in cash, by bank transfer, by credit card reversal, or by any other means, nor to request converting it into wallet balance.
Terms & Conditions for Cashback
- The amounts of cashback offers are added to the electronic wallet in the customer’s account on the website and application
- The cashback offer amount is added to the wallet balance immediately after the order is successful
- The validity of the cashback balance is 12 months (one year) from the date of the invoice
- You can benefit from cashback offers when paying through all payment methods available to us except payment through “My Wallet”.
- You can benefit from the cashback amounts in the wallet balance by purchasing the products available on our website and application only.
- Cashback amounts cannot be refunded in cash or via credit card
- The customer does not have the right to request a refund of the cashback amounts in cash, by bank transfer, reverse credit card refund, or by any other method in the event that the request is not successful.
- In the event of a complete or partial return or refund of the order, the cashback value earned for this order will be deducted from your wallet with us if the cashback amount is used by the customer.
- Badaie Technology Company has the right to change the terms and conditions of cash back offers at any time and without prior notice to the customer
Warranty Policy
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Full Club Warranty for Full Guarantee Card Holders:
- The warranty period for a Transfer Market Ban is 5 days from the last recharge.
- You will be compensated with coins equal to the full value of your club if a Transfer Market Ban occurs on your account.
- The warranty period for coin reset is 48 hours after the recharge is completed, and the coins must be used immediately without leaving any unused balance in the account.
- If the purchased coins are reset before being used during the warranty period, you will be compensated with the same amount of coins as your last order in your account again.
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Standard Warranty for Non-Full Guarantee Card Holders (valid for 24 hours from the last recharge):
- In case a Transfer Market Ban occurs, you will be compensated with the same amount of coins as your last order in another account you own, or refunded the amount of your last order.
- If the purchased coins are reset before being used during the warranty period, you will be compensated with the same amount of coins in your account again.
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Important Note: The Full and Standard Warranty becomes void in the following cases:
If you purchase from an untrusted source, another store, or transfer coins from your account to another account.
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Note: Please change your FIFA account password immediately after recharge.
TERMS & CONDITIONS
- “BADAEA AL TAQNIA ELECTRONICS TRADING” maintains the https://saudistoreonline.com.
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”.
- “Visa or MasterCard debit and credit cards in AED will be accepted for payment”.
- “The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency”.
- “We will not trade with or provide any services to OFAC and sanctioned countries”.
- “Cardholder must retain a copy of transaction records and https://saudistoreonline.com policies and rules”.
- “User is responsible for maintaining the confidentiality of his account”.
Payment Confirmation
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.
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